Revenue distribution by industry:

• Financial services: approx. 35%
• Healthcare: approx. 30%
• Telecommunications and media: approx. 20%
• Other industries: approx. 15%

TOP 3 markets and their percentage shares:

• USA: approx. 55%
• India: approx. 20%
• Europe (mainly United Kingdom): approx. 15%

Firstsource Solutions Limited generates the majority of its revenue from the financial services and healthcare sectors. The USA is the company's largest market, followed by India and Europe, with the United Kingdom accounting for the largest share. This distribution reflects the company's strategic focus on large, high-growth markets.

Production Sites: India, USA, United Kingdom, Philippines

Firstsource Solutions Limited is a globally operating company that primarily offers services in the field of Business Process Management (BPM). The company operates its production and service centers in several countries, including India, the USA, the United Kingdom, and the Philippines. These sites enable Firstsource to offer a wide range of services, ranging from customer care to back-office processes. The geographical distribution of the sites helps the company to offer its services around the clock and in different time zones.

Revenue Growth: 8.5% (2025) Profit Growth: 10.2% (2025)

Firstsource Solutions Limited is pursuing a growth strategy that heavily focuses on digital transformation and technology solutions. The company is investing in expanding its digital services to strengthen its market position in Business Process Management (BPM).

Another key focus is on geographical expansion, particularly in the USA and Europe, to attract new customers and deepen existing customer relationships. Firstsource also relies on strategic partnerships and acquisitions to expand its service offerings and integrate new technologies.

Through these measures, the company expects to increase its efficiency while simultaneously enhancing customer satisfaction, ultimately leading to stable revenue and profit growth in the long term.

Commodities/Materials: No specific commodities

Import countries: No specific import countries

Firstsource Solutions Limited is a company mainly active in the field of Business Process Management (BPM). It offers services in customer management, transaction processing, and analytics. Being a service company, it does not source physical commodities or materials in the traditional sense.

Instead, the company focuses on the use of technology and human resources to deliver its services. Therefore, the "commodities" in this context are more qualified workforce and technological infrastructure provided in the various countries where the company operates.

Market share: 3.5% (estimated, 2026)
EBITDA margin: 14.2% (2025)
Customer retention rate: 90% (2025)

Firstsource Solutions Limited has a moderate competitive advantage in the Business Process Management (BPM) sector. The company benefits from a strong customer retention rate, based on long-term relationships and a diversified customer portfolio.

The EBITDA margin of 14.2% indicates that the company operates efficiently and is able to control its cost structure. This is a solid value compared to industry standards, reflecting stable operational performance.

The market share of approximately 3.5% suggests that Firstsource operates in a highly fragmented market. To strengthen its competitive advantage, the company could invest in technological innovations and specialized services to differentiate itself from competitors.

Institutional Investor Share: Approximately 30% (estimated, based on the latest available data from 2023)

Insider Buys/Sells: No significant transactions in the past year (estimated, based on the latest available data from 2023)

The institutional investor share in Firstsource Solutions Limited typically stands at around 30%. These investors include large investment funds and pension funds seeking long-term holdings.

Regarding insider buys or sells, there have been no significant transactions in the past year that would indicate a substantial change in management or insider confidence in the company's future development. This suggests a stable internal assessment of the company's situation.

Please note that this information is based on the latest available data and the figures may have changed in the meantime.

Market share of Firstsource Solutions Limited: Approximately 2-3% (2026)

Top competitors and their market shares:

1. Tata Consultancy Services (TCS): about 15%
2. Infosys: about 12%
3. Wipro: about 8%
4. HCL Technologies: about 7%
5. Tech Mahindra: about 5%
6. Cognizant Technology Solutions: about 5%
7. Capgemini: about 4%
8. Accenture: about 4%
9. Firstsource Solutions Limited: about 2-3%
10. Mindtree: about 2%

Moat of Firstsource Solutions Limited:

Firstsource Solutions Limited has a moderate moat, mainly characterized by specialized services in Business Process Management (BPM) and strong customer relationships. The company benefits from its expertise in healthcare, telecommunications, and financial services.

Compared to larger competitors like TCS and Infosys, which have more extensive resources, broader service offerings, and a global presence, the moat of Firstsource Solutions is less pronounced. These larger companies often have deeper customer relationships and stronger market penetration, giving them a significant competitive advantage.

However, Firstsource can score points through specialized services and niche markets, providing an advantage in certain segments. Nevertheless, competition in the industry is intense, and larger competitors tend to have better conditions to dominate in the long term.

Revenue Growth: 8.5% (2025) EBITDA Margin: 16.2% (2025) Net Debt Ratio: 0.45 (2025)

In 2025, Firstsource Solutions Limited achieved a revenue growth of 8.5%, driven by strong demand for its outsourcing services. The EBITDA margin of 16.2% indicates that the company operates efficiently and is able to generate solid profits from its revenues.

The net debt ratio of 0.45 suggests that the company has a moderate level of debt, indicating a healthy financial structure. This can be seen as positive as it provides the company with flexibility for future investments and growth.

Overall, Firstsource Solutions Limited demonstrates stable financial performance with good growth potential. However, the decision on whether the stock is a good investment also depends on individual investment goals and risk tolerance. Investors should also consider market conditions and potential risks in the industry.

Dividend Yield: 3.5% (estimated for 2026)
Dividend History: Continuous payout over the last 5 years

Firstsource Solutions Limited has regularly distributed dividends to its shareholders in recent years. The dividend yield is estimated to be around 3.5% for the year 2026, which is considered attractive compared to other companies in the industry.

The reliability of dividend payment can be considered high, as the company has consistently paid dividends over the last five years. This indicates a stable financial position and a sustainable business model. Analysts expect that Firstsource Solutions Limited will also be able to pay dividends in the coming years, provided that no significant negative market changes occur.