Commvault Systems, Inc. (Commvault) provides products and services across many types of environments, including on-premises, hybrid and multi-cloud.
The company’s offerings are delivered via self-managed software, software-as-a-service (‘SaaS’), integrated appliances, or managed by partners.
With Commvault Cloud, customers have access to business-critical capabilities, such as layered defenses to detect and minimize the impact of bad actors; automation to verify clean recovery points; and clou...
Commvault Systems, Inc. (Commvault) provides products and services across many types of environments, including on-premises, hybrid and multi-cloud.
The company’s offerings are delivered via self-managed software, software-as-a-service (‘SaaS’), integrated appliances, or managed by partners.
With Commvault Cloud, customers have access to business-critical capabilities, such as layered defenses to detect and minimize the impact of bad actors; automation to verify clean recovery points; and cloud-native capabilities to dedupe, scale, and, as necessary, recover data and cloud applications to remain in a state of continuous business. The company’s comprehensive solutions address the critical aspects of modern cyber resiliency, from data protection to data recovery, data governance, and compliance in a flexible and scalable platform.
The company’s solutions operate primarily on the Windows, UNIX, Linux, and Novell Netware operating systems; used in conjunction with Microsoft SQL; and on hardware devices of numerous manufacturers.
Products
Commvault helps customers protect their data and be cyber resilient in hybrid, multi-cloud, and cloud-native environments. Commvault delivers a portfolio of products and services to effectively protect, quickly capture intelligence, and rapidly recover from cyber incidents. The company’s solutions create an intuitive cyber resilience experience across customer-managed enterprise software and SaaS-delivered cloud-native solutions that mitigate data sprawl, facilitate cloud adoption, and help customers modernize and transform their enterprise IT environment.
The company does this by offering unified visibility and management across the entire hybrid enterprise so that its customers can protect and recover data from any location to any location. The company’s Commvault Cloud offerings are organized in the following packages: Operational Recovery, Autonomous Recovery, and Cyber Recovery.
Operational Recovery includes Commvault’s leading backup and recovery capabilities, which can be utilized across hybrid enterprise workloads. This solution can be delivered as customer-managed software, as SaaS, or a mix of the two to meet the requirements of hybrid enterprises worldwide. It is designed to meet the needs of any size business protecting workloads across all locations, including hybrid and multi-cloud environments; physical servers; virtual machines (‘VMs’); applications and databases; endpoint devices; and cloud applications. Operational Recovery provides backup, verifiable recovery, and cost-optimized cloud workload mobility, helping to ensure data availability and granular recovery, even across multiple clouds.
Autonomous Recovery aims to reduce recovery time, downtime, and costs by bringing automation and validation to Operational Recovery. Designed for automated disaster and cyber recovery use cases, Autonomous Recovery can deliver backup, replication, and disaster recovery for all workloads, on-premises, in the cloud, across multiple clouds, and in hybrid environments. It provides trusted recovery of data and applications, VMs, and containers, along with verifiable recoverability of replicas, cost-optimized cloud data mobility, and resilience. Organizations can automatically failover applications to a secondary site in the event of a data incident and continue running without interruption.
Cyber Recovery offers the most comprehensive set of Commvault Cloud capabilities. Building on Operational and Autonomous Recovery Solutions, Cyber Recovery adds data backup and data validation capabilities, which help organizations scan for risks, remediate issues, identify compromises in the backup data, and recover clean data at scale. This includes threat scanning to hunt for threats within backup data and cyber deception and threat detection to provide early warning of attacks. This enables organizations to minimize the impact of attacks and aims towards a fast recovery after a cyber incident.
In addition, Commvault provides customers with a variety of unique offerings, including Cleanroom Recovery, HyperScale X, Air Gap Protect, Compliance, Cloud Rewind, and Clumio Backtrack.
Commvault Cloud’s Cleanroom Recovery is a cyber resilience offering. Traditional isolated on-premises cleanrooms can be expensive to build and maintain, and incident response plans often go untested, increasing an organization’s risk and recovery time objectives. The company’s Cleanroom Recovery solution empowers organizations to be ready to recover by providing a clean, isolated, and on-demand recovery location in the cloud, as well as the ability to regularly and proactively test their incident response plans and recover quickly.
Commvault HyperScale X is an intuitive, easy-to-deploy and scale-out, integrated data protection solution to support enterprises' transformations from legacy scale-up infrastructures to hybrid cloud, container, and virtualized environments. Its flexible architecture allows customers to get up and running quickly and scale while delivering comprehensive data protection for a vast array of workloads, including containers, VMs, and databases, from a single, extensible platform. With HyperScale X, customers can leverage the Commvault portfolio, giving them access to the features, functions, and industry-leading integration with applications, databases, public cloud environments, hypervisors, operating systems, NAS systems, and primary storage arrays, wherever the data resides. It is available as a fully integrated appliance or as a reference architecture depending on an organization’s requirements. Commvault Cloud Air Gap Protect is the ‘easy button’ to adopt secure and scalable cloud storage in minutes, supporting an organization's hybrid cloud strategy without the need for additional cloud expertise. It is an integrated, air-gapped cloud storage target that enables IT organizations to efficiently adopt cloud storage for Operational Recovery, HyperScale X, or SaaS to ease digital transformation, reduce risks, and scale. This minimizes IT complexities and allows customers to easily store, isolate, and protect data while providing the foundation for predictable costs and reduced overhead.
Commvault's Compliance capabilities, which can be procured as an add-on product, facilitate efficient compliance and protect relevant legal data from alteration. It provides built-in reporting, auditing, and logging so that data is not modified or deleted for legal and compliance purposes. It is designed to reduce the time and costs spent between IT and legal departments to expedite discovery and review.
Commvault Cloud Rewind integrates automated cloud-native application recovery and rebuild capabilities to help customers quickly restore an organization’s entire cloud application and data environment. By combining data recovery with cloud-native application and infrastructure rebuild automation, Cloud Rewind can help customers get back to business within minutes after a cloud services outage or ransomware attack.
Commvault’s Clumio Backtrack uses automation to rapidly revert objects and datasets stored in Amazon Simple Storage Service (Amazon S3) to a specific point and time. Being able to revert to a specific point and time can be very useful across a variety of recovery use cases, including bringing back data before it was accidentally deleted; before an application started sending incorrect or corrupt data; or before a cybercriminal encrypted the objects and demanded a ransom.
Professional & Customer Support Services
Commvault offers a wide range of professional and customer support services to complement its product portfolio. The company offers multiple levels of service that can be tailored to its customers’ needs.
The company’s services consist of:
Global Real-Time Support: The company offers global customer support from physical locations around the world, which allows it to provide 24/7 support. The company’s customers have access to support staff available by phone for first responses and to manage resolutions, and to an online support database for help with troubleshooting and operational questions. Additionally, it leverages Arlie, the company’s artificial intelligence (‘AI’)-powered assistant within the Commvault Cloud platform, to enhance support with real-time, actionable insights. This advanced AI capability is designed for faster resolutions and an even more responsive support experience. The company’s cloud-based support system creates a virtual global support center to address customer needs. It has designed its support infrastructure to scale with the increasing globalization of its customers. The company has also developed and maintains a knowledge library of storage systems and software products to further enable its support organization to quickly and effectively resolve customer problems.
Broad Expertise: The company’s support engineers have extensive knowledge of complex applications, servers, and networks. It proactively takes ownership of the customer’s problem and provides bug fixes and updates as part of the company’s commitment to enhancing performance and functionality.
Customer Success Options: The company offers various Customer Success options for its software and SaaS customers, including Enterprise Success Program (‘ESP’) offerings. The company’s Customer Success offerings provide resources focused on proactively helping its customers achieve their goals and are aligned to their business initiatives. The company’s ESP offerings provide additional industry technical experts who provide strategic guidance and advice so that its enterprise customers achieve their cyber resiliency objectives.
The entire Customer Success program is centered around driving customer adoption, customer satisfaction, and quick time to value.
Technology Consulting Services: The company’s technical consultants guide customers so that their data protection environments are designed for optimal results, configured quickly, and easy to maintain. The company offers architecture design; implementation; automation and orchestration; data migration; and health assessment services. In addition, the company offers customers staff-augmentation options via resident support engineers to assist with rapid expert deployment and operation of the Commvault portfolio.
Recovery Services: Commvault Readiness Solutions provide the resources and expertise to quickly accelerate returning to normal business operations through the proper design, implementation, administration, and support of its customers' data protection and cyber resilience environment.
Education Services: The company offers training content for learners at all levels, with basic, intermediate, and expert certifications available. The company also provides a selection of self-paced online content for its products in its On-Demand Learning Library.
Cyber Resilience Managed Services: The company provides results-oriented data protection and cyber resilience services to customers worldwide. Commvault experts provide secure, reliable, and cost-effective remote monitoring and management of the company’s customers' data protection environment.
Customers
The company’s customer base spans thousands of organizations across a variety of sizes, including large global enterprise companies, as well as small or mid-sized businesses and government agencies. The company supports customers in a range of industries, including banking, insurance and financial services, government, healthcare, pharmaceuticals and medical services, technology, legal, manufacturing, utilities, and energy.
Strategic Relationships
An important element of Commvault’s strategy is to establish partnerships that support the development, marketing, selling, and implementation of its solutions. The company has forged numerous relationships with software, hardware, cloud, and cybersecurity partners to enhance its combined capabilities, help its customers advance business-critical security, resilience, and cloud initiatives, and create the optimal combination of data and information management applications. The company has established the following types of strategic relationships:
Alliance and Technology Partners: The company maintains strategic sales, marketing, and technology relationships with industry leaders so that its products are integrated with, supported by, and add value to its partners’ portfolios. Collaboration with these market leaders allows the company to provide solutions that enable its customers to improve data and information management efficiency. The company also maintains relationships with a broad range of industry operating system, application, and infrastructure vendors to verify and demonstrate the interoperability of its portfolio with their equipment and technologies.
Distributor, Value-Added Reseller, Systems Integrator, Corporate Reseller, and Original Equipment Manufacturer Relationships: These partners either bundle the company’s solutions together with their own products or resell its solutions independently.
To broaden the company’s market coverage, it works closely with its global original equipment manufacturer (‘OEM’) partners, investing significant time and resources to deliver joint solutions incorporating Commvault solutions. These partners team with the company’s technical, engineering, marketing, and sales force to enhance integration, tuning, operational management, implementation, and vision for solutions that are designed to meet current and future data protection and cyber resilience needs. The company’s alliance managers work directly with global OEM partners to design, deliver, and support field activities that make it easier for customers to locate, learn about, and purchase these differentiated solutions.
Additionally, the company has a non-exclusive distribution agreement with Arrow Enterprise Computing Solutions, Inc. (‘Arrow’), a subsidiary of Arrow Electronics, Inc. Arrow's primary role is to enable a more efficient and effective distribution channel for the company’s products and services by managing its reseller partners and leveraging their own industry experience. Sales generated through the company’s distribution agreement with Arrow accounted for approximately 35% of its total revenues in fiscal 2025.
Service Provider Partners: The company’s solutions are the cyber resilience platform for many service providers, which provide cloud-based solutions to customers worldwide. As companies of all sizes and markets rapidly adopt cloud infrastructures for cost efficiencies, speed, and agility, the company remains committed to these strategic relationships to address this growing trend. Customers looking to move IT operations to the cloud depend on service providers to migrate, manage, and protect their data and cloud infrastructures. The company partners with a broad ecosystem of managed service providers and cloud partners to effectively deliver data protection-as-a-service solutions based on Commvault solutions across geographies, vertical markets, and offerings.
Cloud Hyperscalers: The company sells its solutions via marketplace offerings, which enable customers to purchase its solutions through online platforms, such as AWS, Google, Microsoft, or Oracle. The marketplace allows the company to publish an offer that an end user can then purchase directly, or with the assistance of a partner.
Cybersecurity and AI Partnerships: Commvault has continued to expand integrations with leading cybersecurity and AI partners. These integrations can play a key role in helping joint customers advance cyber resilience—from identifying potential threats or anomalies, to understanding where sensitive data exists, to accelerating clean recoveries. These bi-directional integrations also empower customers to use their preferred security, data protection, and cyber recovery solutions. Security operations teams can leverage these integrations to help better understand risks and threats, defend against them, and recover with confidence.
Competition
The company’s primary competitors in the data protection software applications market, each of which has one or more products that compete with a part of or its entire product suite, include Cohesity, Druva, Rubrik, and Veeam.
Sales and Marketing
The company sells its cyber resilience solutions to businesses and government agencies of all sizes. It sells through its global direct sales force and partner channels.
The company has a variety of marketing programs designed to create brand awareness and market recognition for its product offerings and sales lead generation. The company’s marketing efforts include sales campaigns, webinars, active participation at trade shows, virtualized cyberattack simulation training sessions, technical conferences and seminars; advertising; content development and distribution; public relations; social media; industry analyst relations; publication of technical and educational articles in industry journals; sales training; and preparation of competitive analyses. In addition, its strategic partners augment its marketing and sales campaigns through seminars, trade shows, joint public relations, and advertising campaigns. The company’s customers and strategic partners provide references and recommendations that it often features in external marketing activities.
Intellectual Property and Proprietary Rights
More than 1,500 patents have been issued to Commvault globally as a result of the company’s strategic patenting. The company also has established proprietary trademark rights in markets across the globe, and Commvault owns over 200 worldwide trademark registrations and pending registration applications.
Government Regulations
The company is subject to global laws and regulations that govern or restrict its business and activities in certain countries and with certain persons, including the U.S. Commerce Department’s Export Administration Regulations and economic and trade sanctions regulations maintained by the Office of Foreign Assets Control, as well as anti-bribery and anti-corruption laws and regulations, including the Foreign Corrupt Practices Act and the U.K. Bribery Act.
Research and Development
The company’s research and development expenses were $146.3 million in fiscal 2025.
History
CommVault Systems, Inc. was incorporated in Delaware in 1996.
